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STANDARD TERMS AND CONDITIONS OF SALE

Welcome to Culcatta Novelty! By browsing or purchasing from our website, you agree to the following terms and conditions:
2-Day Return & Money-Back Policy: We offer a 2-day return/money-back guarantee from the date of delivery. To be eligible for a return or replacement, the item must be unused, unwashed, unworn, and in its original condition with all tags intact.
Return Request Process: To initiate a return, please contact our customer support at +91 7819902322 within 48 hours of receiving your package.
Shipping & Delivery: Standard delivery typically takes 2–3 business days. Orders above ₹4,000 qualify for free shipping; otherwise, a standard shipping fee of ₹150 applies.
Cash on Delivery (COD): COD orders must be verified via phone/WhatsApp prior to dispatch. Please ensure exact payment is ready upon delivery.
Color & Product Disclaimer: Product colors may slightly vary due to photographic lighting sources or individual screen settings.

Cancellations: Orders can be canceled within 12 hours of placement or before dispatch, whichever is earlier.